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"Lunch and Learn" topics

The Training Studio

Veterinarians and Technicians

Presented by Amanda Florsheim, DVM, CBCC-KA


Behavior Medicine

  • Overview of what behavioral medicine is and why it is important

  • Outline of common medications used along with indications, contraindications, side effects, modes of action and reactions commonly seen


Canine and Feline Body Language in the Vet Clinic

  • Help keep staff safe by teaching everyone to recognize fear and escalating levels of aggression that could result in a bite

  • How to set up the clinic to reduce the likelihood of an aggressive event

  • What to do to deescalate an aggressive event when it occurs 


10 Changes in Your Practice to Improve the Behavior and Welfare of Your Patients

  • Simple changes in handling, equipment and structure of appointments that can improve the behavior of patients in the clinic

  • Safety measures to keep staff members safe from potentially aggressive animals


Cats Are Not Small Dogs

While medicine has adapted a great deal to the special needs of cats, many vets do not realize all of the behavioral differences. 

  • Normal cat behavior

  • Particular behavior problems (including litter box issues and play aggression)

  • Medication options for cats   

“It was the best training on animal behavior that All Creatures Veterinary Center has had in all the years we’ve had people come in to present. I think it’s helpful to learn how to handle our patients in a way that’s less stressful for the patients and the clients. The presentation from Dr. Florsheim and Cathy Painter was very interesting and informative.”

- Dr. Jamie Hutton, DVM,  All Creatures Veterinary Center Owner


Presented by Cathy Painter, LVT, CBCC-KA, Fear-

Free certified


You Can’t Spank a Rhino

  • Introduction to how behavior “works”

  • How using operant conditioning can result in animals cooperating in their own care

  • Examples from the Dallas Zoo demonstrating a variety of animals participating in blood draws, etc.

  • How technicians can reduce fear and increase compliance for common technical duties like obtaining weights, restraint and nail trims

What I Thought I Knew About Dogs

Dispelling common myths about how dogs behave, often misrepresented motivations for canine behavior and what current science shows.

  • Identification of fearful body language

  • How fear can turn into aggression

  • Examples of bad advice our clients have received from veterinary clinics


Practical Problem Solving

This talk covers common canine behavior problems for which owners seek advice from the veterinary staff, including:

  • Jumping on people, pulling on the leash, lack of recall, barking, inappropriate elimination and resource guarding

  • Learn motivations for the behaviors and methods to solve each problem while building a positive relationship with the pet


Canine Aggression

Aggression from the dog’s point of view

  • Why and how well-meaning humans create or exacerbate aggression

  • Examine different kinds of aggression and solutions

  • Recognize outdated theories

  • Learn appropriate advice for your clients

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